Refund policy
30-day returns on unopened products
You have 30 days from the date you receive your order to request a return.
To be eligible, the item must be unopened, uninoculated, and in its original packaging with the outer vacuum seal intact. Once a bag has been opened or inoculated it can no longer be resold, so we are unable to accept it back.
There is no restocking fee. You are responsible for return shipping.
How to start a return
Email support@sporesorcery.com with your order number and we'll confirm your return and send you the return address. Items sent back without requesting a return first cannot be accepted.
Returns are sent to:
Spore Sorcery
9393 N 90th St #102-433
Scottsdale, AZ 85258
Damaged, defective or incorrect items
If your order arrives damaged, or if we sent the wrong item, email support@sporesorcery.com within 7 days of delivery with your order number and photos. We'll send a replacement at our cost — there's nothing for you to ship back.
Items we can't accept
- Opened, unsealed or inoculated products
- Final sale and clearance items
- Gift cards
Shipping addresses
Please double-check your shipping address at checkout. If a package is returned to us as undeliverable because the address was incorrect, we'll reship it once you cover the shipping cost, or refund your order less the original shipping. If a package is delivered to the address provided at checkout, we're not able to take responsibility for it.
If a package is lost in transit and the address was correct, contact us and we'll help you file a claim with the carrier.
Refunds
Once we've received and inspected your return, we'll email to let you know whether it was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few days more to post it. If more than 15 business days have passed since approval, email support@sporesorcery.com.
Exchanges
The fastest way to exchange an item is to return the original (if eligible) and place a new order.
Questions
Email support@sporesorcery.com or call (480) 382-0286.
